During regular business hours (7:00 am-3:30 pm), call our Water Treatment Division Office at (575) 437-5991. After hours, please call our dispatch center at (575) 439-4300. These locations handle questions and complaints regarding the odor, taste, and color of water. The cloudiness is usually the result of tiny air bubbles in the water. If you fill a clear glass and let it sit, after a while, the bubbles rise to the top and are gone. This occurs more often in the winter when the water is cold. Sometimes, this can be caused by a plumbing problem or the result of a recent water line failure.